Benefits for non-benefit advisers

Understanding the benefits system can make a big difference to your work: in the public sector, housing, charities, think-tanks and beyond. 

This essential course is aimed at non-benefit advisers who need a clear and practical introduction to the system.  

It provides an overview of the different types of benefits, who can get them, and how to claim. It explains concepts like the benefit cap, bedroom tax and two-child limit, and helps non-advisers to spot missing entitlements. It also introduces the basics on challenging benefit decisions. 

The course covers topics including: 

• The different categories of benefits
• An introduction to universal credit
• Personal independence payment and other disability benefits
• Child benefit and other entitlements for families  
• Help with housing costs

Please note: this is a face-to-face course only.